KRAIL · Privacy Policy

Last updated: February 22, 2026

At KRAIL, we believe in "Privacy by Design." We build tools to help you navigate public transport without needing to know who you are.

01Information We Do Not Collect

We do not require an account to use KRAIL. We do not collect or store:

• Your name, email address, or phone number
• Any data that links your identity to your app usage
• Payment or financial information

02Location Data

Some features in KRAIL may request access to your device location. Location is used only to provide functionality within the app and is never stored on our servers, never transmitted off your device, and never used in the background without your knowledge.

You can grant or revoke location access at any time in your device Settings without affecting core app functionality.

03Analytics & Crash Reporting (Anonymous)

To make the app faster and more reliable, we collect limited, non-identifiable technical data via Firebase (Google):

• Usage analytics — which features are used and how, to help us prioritise improvements. This data is aggregated and never linked to you personally.
• Crash reports — technical information when the app crashes (such as device model and OS version) so we can fix bugs.
• Performance data — app speed and reliability metrics.

No personally identifiable information is included in any of these reports. Analytics data is processed by Google and subject to Google's Privacy Policy.

04Data Stored on Your Device

KRAIL stores certain preferences and usage history locally on your device to improve your experience. This data never leaves your device and you can clear it at any time from within the app.

05Third-Party Services

We use MapLibre for map rendering. Third-party transit data providers may receive your approximate request (like "show me trains in Sydney") to provide results, but they do not receive information that identifies your device. We do not sell data to third parties, use advertising networks, or share your data with data brokers.

06Advertising

KRAIL contains no advertising and we do not use your Advertising ID for targeting. The Advertising ID may be accessed by the Firebase SDK as part of standard analytics.

07Your Rights

• Delete your data — usage history and preferences stored on-device can be cleared from within the app at any time
• Location — revoke location permission at any time in device Settings
• Analytics opt-out — on iOS via Settings → Privacy → Tracking; on Android via Google Settings → Ads

Since we do not collect personal identifiers, there is no personal profile to access or export.

08Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

09Contact Us

If you have questions about privacy, feel free to reach out:

Email: hey@krail.app